Shipping policy
Shipping & Logistics Policy
At Leuxscent, we specialize in wholesale fragrance solutions. All orders are fulfilled based on individual agreements with our clients. The following policy outlines our general logistics terms for bulk inquiries:
🛫 Shipping Method
We work with a variety of trusted international logistics partners to deliver orders worldwide, including air freight, sea freight, and express couriers (e.g., DHL, FedEx, UPS, Aramex).
📦 Order Fulfillment Time
Production and handling times vary depending on order size and customization. Average lead time is 7–15 business days after order confirmation and payment.
🌍 Shipping Regions
We currently ship to most countries in the Middle East, Southeast Asia, North America, and Europe. Please contact us for availability in your region.
📦 Packaging
Orders are packed securely for export, with custom labeling and packaging support available for OEM/ODM clients.
💬 Customs & Duties
Import taxes and customs clearance may vary by country. Leuxscent is not responsible for any import duties, taxes, or delays caused by customs. Clients may request assistance in preparing commercial invoices and required documents.
🤝 Contact Us
Before placing an order, please reach out to us directly via WhatsApp +86 191 9554 4956 or email leuxscent@gmail.com to confirm shipping options, estimated delivery times, and all relevant costs.